Terms and Conditions

Register

In order to be our customer, you need to sign up on our site and fill out the application form with a copy of the business Resale License (U.S. customers) and/or government issued business permit. It may take 3-5 business days to process. Once approved, you may view product price and place your order.
 
 
Ordering
Orders should be placed direct on our Wholesale website. We also accept other ordering methods over the phone, fax or e-mail. In this case, please specify quantity, size, color (if necessary) and item numbers for each subject you are ordering. Orders must include payment, tax id, phone, billing & shipping address info. Any order with invalid registration will be canceled with or without notice.
 
Return Policy
Returns and/or discrepancies must be reported to our Customer Service department within 7 days from receipt of goods. The actual initial shipping fee we paid will be deducted from the refund payment. Buyer must pay the return shipping fee unless you received a defected or wrong item number. Authorized returns may be assessed a 20% restocking fee.

                                                                                           
                                                                                               Damaged / Lost Shipments
Claims on items damaged/lost during shipment must be claimed with carrier.

                                                                                                   
                                                                                                               Pricing
All prices are USD, FOB South El Monte, California and are subject to change without notice.

                                                                                                 
                                                                                                               MOQ
All items are sold by box/case pack. The minimum first-time order is $200.00.

                                                                                                            Shipping

Orders may be picked up or shipped via FedEx, UPS or a carrier of your choosing in 3-5 business days (weekends and holidays excluded) after the payment clears. Large quantity orders may take up to 30 days to process. UPS and Truckline/Freight shipping is for US or Canada Addresses Only. Freight Charges will be Pre-paid. The consignee will take full responsibility for the freight charges if the consignee refuses the shipment. K&K do not ship to any PO Box, APO or FPO addresses.


                                                                                                                Delivery 
Free delivery can be made by all the customers located at downtown Los Angeles, or within 10 miles from south el monte with the order of $200 or more.
 
                                                                                                        Method of Payment
All payment methods will be Pre-Paid such as Credit Card (Visa, Master, Amex, and Discover), Paypal, Money Order, Wire Transfers, Cashier check or Company Checks (A $25.00 service fee will be charged for any return check).

                                                                                                            Backorder
kkgiftscrafts.com doesn’t take any backorders.  If an item is out of stock at the time of fulfilling your order, it will be canceled from the order. You will not be charged for any items that have been canceled due to unfulfillment and your total order charge will be adjusted accordingly on the invoice. To reorder an out of stock item, please contact our customer services department so that we may further assist you.
  
                                                                                                             Reserved Right
We reserve the right to decline any offers at will for any reason whatsoever.